Coronavirus and a dental emergency

In order to keep our patients and staff safe during this Coronavirus (COVID-19) outbreak, we have closed our office to all routing care as of March 17, 2020.  We will be open by appointment only to see any patients we determine are in need of care.  We will be triaging dental emergencies by telephone to the office at 860-676-2288 or you may call or text the doctors at 860-573-4729. 

What is a dental emergency?

The most serious dental emergency is potentially life threatening and requires immediate attention.  This would include:

  • Swelling of the gums, face or neck that is extreme and begins to affect your breathing
  • Bleeding in your mouth that does not stop
  • Trauma to the face that involves the facial bones

***Please be advised that true dental emergencies are extreme and are best handled by dental specialists.  If you have one of these and you call us, we will refer you to who we think is appropriate.

What are less extreme dental emergencies?

A less extreme dental emergency is generally what we will be seeing during this time.  These are situations that require attention to relieve severe pain and/or the risk of infection.  These situations will be treated as minimally as possible during this Coronavirus outbreak.  Once this pandemic is over, and Farmington Village Dental is back up and running, these situations will be handled more conventionally.  These would include:

  • Severe dental pain
  • Swelling that does not affect breathing
  • Broken tooth that is causing pain
  • Dental trauma in which a tooth is in a different position or has been knocked out
  • A temporary crown that has come out and the lab-made crown has been received by our office

Please be advised that we will NOT be able to treat patients who have experienced any of the following in the past 14 days:  Fever, cough, shortness of breath, sore throat, history of travel in the past 14 days, or any close contact with someone who has tested positive for Coronavirus.

We hope to resume seeing patients quickly and we appreciate your understanding of these extreme circumstances in this difficult time.

We love you all! Please stay safe out there.

For more information about Coronavirus please visit CDC’s website.

For more information about the Coronavirus in CT please visit the CT Department of Public health.

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